Outdoor Services CRM
Replaced paper-based scheduling and missed follow-ups with a custom CRM that tracks 100+ accounts, optimizes routes, and generates invoices in seconds.
Tech Stack
The Challenge
AATOS was managing 100+ accounts across multiple service areas with paper schedules, scattered text messages, and a shared Google Sheet. They were missing roughly 40% of follow-ups, had no route planning between job sites, and spent 30+ minutes manually creating each PDF invoice. Seasonal demand spikes meant leads piled up faster than the team could process them.
- Managing 100+ accounts across multiple service areas
- Missing 40% of follow-ups due to scattered communication
- Paper-based scheduling with no route optimization
- 30+ minutes to manually create each PDF invoice
The Solution
We built a custom CRM with React and Django that centralizes lead intake, automates follow-up reminders, and provides real-time pipeline dashboards. The system includes job tracking with status workflows, route optimization that clusters nearby jobs together, one-click PDF invoicing, and weather-based scheduling that automatically reschedules outdoor jobs when conditions are poor.
- Custom CRM with job tracking and status workflows
- Route optimization that clusters nearby jobs to cut drive time
- One-click PDF invoice generation
- Weather-based scheduling that auto-reschedules when conditions are poor
Results
- Went from missing 40% of follow-ups to capturing every single one
- Route optimization saved 8 hours per week of drive time
- PDF invoices generated in seconds instead of 30 minutes each
- Seasonal scaling handled without hiring additional office staff
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